When Sanlam reported its 2019 financial results a year ago it was one of the last of the old-style physical results presentations – and already the shadow of the Covid pandemic loomed.

Members of the audience were handed hand-sanitisers as they went into the Sanlam auditorium in Sandton. And the finance director revealed that the group just so happened to have a pandemic reserve in place, which it had set aside over a period of several years…